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Monday, March 31, 2014

Comprehensive Risk Frameworks for Reputation

Reputation risk is without any doubt a major concern for different types of entities across the planet, and while risk managers recognize this fact, the methods by which many practitioners go about measuring and subsequently treating reputation risk can end up enfeebled and even missing the point.

In this blog posting, we share a complete and entire framework for Reputation Risk. 

Reputation Risk
Reputation risk is often discussed in senior executive meetings, and regulators such as the Bank for International Settlements have made mention of this unique risk phenomenon in various publications. Most guidelines place emphasis on the impact severity that can be spawned on from poor oversight into brand failure, but a huge number of risk management units struggle to establish a comprehensive framework that dimensions this risk source. There are various reasons why risk managers fail to develop such a framework to treat reputation risk but fundamentally most of the hurdles centre around high levels of intangibility that seem to come bundled with this risk class.

Today one our clients asked us, how can we measure reputation risk, is it even possible to measure such a risk and then, what would we do with the measurement?

In this blog posting we share a three-part presentation that describes how to tackle reputation risk which focuses on:

[1] The nature of reputation risk.
[2] The stakeholders involved in reputation risk and how to manage their objectives.
[3] Techniques for identifying, qualifying and quantifying reputation risk causal factors.

Presentation for reputation risk [ LINK ]

The reputation risk presentation can be downloaded from this LINK ] and has been designed to be inline or directly compatible with the global risk standard ISO 31000.


  1. Thanks for this Martin, still very current and in BIS's radar.
    Regards, Antonio

  2. Thanks, I found the link to this presentation in a comment to a post I made, and it was well worth a look! Martijn